My husband and I had been looking to purchase exclusively in lower pac heights for 2+ years but never submitted an offer until we found our DREAM HOME and Faye got us the house, we wanted on the FIRST TRY in a very competitive situation! She is extremely knowledgeable, savvy, and has built great relationships with agents around San Francisco (my husband and I had visited many open houses and literally every agent knew Faye each time we dropped her name!) which was very helpful when it came to submitting our offer and getting the deal done. Faye set the right expectations with us from the start, scoped out each property we flagged to her (as we were passively looking) and gave us all the information we needed from the property, neighborhood, sellers, neighbors and more. Faye also has a whole support team ranging from loan agents, contractors, cleaners, etc. and really made the entire purchase experience smooth - we'd highly recommend Faye for anyone looking to purchase in SF. Fast forward 6 months later, we decided to sell a condo in South Beach and trusted Faye as our seller's agent. Faye once again did wonders and got us multiple strong offers over asking price within 10 days - we couldn't be happier with how she handled the entire selling experience from fixing the condo, staging, marketing, and advising us how to select the buyer. Thank you, Faye, for taking care of us multiple times and we could not be happier with both experiences in buying and selling with Faye.